What Happened On Tiktok Today Update & Tiktok Comments Not Showing

What Happened On Tiktok Today Update & Tiktok Comments Not Showing
What Happened On Tiktok Today Update & Tiktok Comments Not Showing

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What Happened On Tiktok Today Update & Tiktok Comments Not Showing
What Happened On Tiktok Today Update & Tiktok Comments Not Showing

In late January, TikTok experienced a glitch that left the comments section of the app empty.

While TikTok seems to have largely fixed this bug for users, problems with comments are common in the app. However, there are ways to fix it on the social media platform.

6 ways to fix comments in TikTok
If you’ve ever wondered, “Why aren’t my comments showing up in TikTok?” here are some troubleshooting tips that work for both Apple iOS devices (iPhone or iPad) and Android devices.

Reboot the App

In most cases, closing the TikTok app completely, including scrolling up to make sure it’s no longer active, and then reopening it again should solve the problem yourself. If not, you can:

Uninstall the TikTok app from your phone,
download it again from the Google Play store or Apple App Store,
reinstall TikTok,
And then try logging back in.

Clear the app’s cache

If reloading doesn’t work, you can also clear your cache in TikTok. TikTok itself recommends this approach when fixing bugs. Clear your cache on TikTok:

Select “Profile” in the lower right corner of the screen,
Then click on the 3 line icon in the top right corner and,
Finally, select “Clear Cache”.

Make sure you are logged into your Tiktok account

Did you accidentally log out of your account? That’s probably why you’re having trouble accessing your TikTok comments.

The platform only displays its comments to TikTok users who have accounts. If you are searching online and are not logged in, the comments section will not be displayed.

Check Privacy Settings

Restrictive privacy settings can cause problems with your comments in TikTok. TikTok filters prevent offensive comments, but it can also be the reason why your subscribers can’t comment on your videos.

To check your privacy settings:

Select “Profile” in the bottom right corner of your screen,
Then click on the 3 line icon in the top right corner,
Go to the “Privacy” section..,
Then you can set up the “who can comment on your videos” item here.

Reboot your Internet Connection

If your comments section isn’t showing up, problems with your Internet connection can cause it to load slower. Turn off your Wi-Fi or cellular router for a moment, then turn it back on.

Send a report to Tiktok support

If none of the above works, you can also report your problem directly to TikTok on the hyperlinks page.

Why bother with TikTok comments?

As Chatdesk recently pointed out, TikTok’s comment culture is a big problem. TikTok is one of the rare apps that includes a comments section when creating videos in the app.

For example, one of its most popular features allows users to create a video response to a response they receive. This direct dialogue with viewers has made more people turn to the comments, and has also given brands a chance to make themselves known in the comments.

At the same time, TikTok has also become an important part of the buying process for younger customers. In a recent study, 44% of TikTok users said they regularly encounter new products on the app, and about 25% tagged a brand in a post they created.

The benefits of comments in TikTok

The obvious way to discover a product in the app is through the “For You” page, where TikTok’s algorithm recommends an assortment of videos it thinks you’ll like.

But if you’re not yet well-versed enough in TikTok, you might be missing out on another opportunity to engage with customers and make a name for yourself: comments.

Tiktok Comments Can Provide Free Exposure

If you click on the comments on a trending video on TikTok, you can see how brands rate it with their own witticisms. That’s because it’s free exposure for brands.

But there’s a difference between an authentic comment – for example, an energy drink brand making a joke about night classes – and a group of disparate companies leaving comments under a celebrity or influencer’s video.

For example, Taylor Swift’s videos on Tiktok are often full of comments from Duolingo, weird Beauty, GUESS, Target and others.

You can use Tiktok comments for customer service

Even when brands don’t post comments on other people’s TikToks, smart brands actively monitor comment notifications on their own videos.

Similar to a sunscreen brand’s habit, some companies adjust their product descriptions based on subscriber feedback. When TikTok commenters like a certain aspect of your product, you can put that detail in the center of your website.

But in the comments section of TikTok, customers also ask questions about brands, which can be about return policies, availability of certain clothing colors, and more.

To make the most of the app, you should use a service like Chatdesk Teams, which provides customer service teams who can provide support directly in the TikTok comments.

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